Smartphone devices that are not compatible with the t:connect mobile app failed our qualification tests. Why is my device not compatible with the t:connect mobile app?Įvery device must be tested individually to ensure a consistent and secure connection can be established between the t:slim X2 insulin pump and the smartphone. The t:connect mobile app will not work with the following smartphone models: Samsung Galaxy S20, S20+, S20 FE, or S20 Ultra 5G.Samsung Galaxy Note 20 or Note 20 Ultra.iPhone 15, 15 Plus, 15 Pro, 15 Pro Max, or 15 Pro Ultra.iPhone 14, 14 Plus, 14 Pro, or 14 Pro Max.iPhone 13, 13 Mini, 13 Pro, or 13 Pro Max.iPhone 12, 12 Mini, 12 Pro, or 12 Pro Max.The following smartphone models are compatible with the bolus feature in the t:connect mobile app: Apple iOS 15, 16, or 17 In order to use the bolus feature within the t:connect mobile app you must have a compatible smartphone, operating system, and be running software versions 6.6 (Basal-IQ Technology) or 7.6 (or newer) (Control-IQ Technology) on your t:slim X2 insulin pump. iOS 18, Android 14) until we have confirmed compatibility. iOS 16.1, 16.2 etc.), customers should wait to update to any major release ( i.e. * Minor operating system updates will remain compatible ( i.e. Android OS versions 11, 12, or 13 (including all minor updates*). Apple iOS versions 15, 16, or 17 (including all minor updates*).Latest t:connect mobile app version: 2.5 (Android) and 2.5.2 (iOS) You can check your smartphone's compatibility using our Device Compatibility Form or the information below. You must have a compatible smartphone and operating system to use the t:connect mobile app.
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